Privacy Policy

Information you provide directly:

• Account information: Name, email address, phone number, password
• Order information: Billing address, shipping address, payment details (processed securely by Razorpay — we never store card numbers)
• Communications: Messages you send us via WhatsApp, email or our contact form

Information collected automatically:

• Device & browser data: IP address, browser type, operating system
• Usage data: Pages visited, time spent, items viewed and added to cart
• Cookies: Session cookies, preference cookies and analytics cookies

• To process and fulfil your orders, including sending tracking updates
• To send order confirmations and delivery notifications via SMS, email and WhatsApp
• To manage your account and customer service requests
• To send you promotional offers and newsletters (only if you opt in)
• To improve our website, products and shopping experience
• To detect and prevent fraud, spam and abuse
• To comply with legal obligations under Indian law

We never sell your personal data to third parties for marketing purposes.

We share your data only when necessary to fulfil your order or comply with law:

• Courier partners (Delhivery, BlueDart, Xpressbees) — name, address and phone number for delivery
• Razorpay — payment processing (governed by Razorpay's privacy policy)
• Google Analytics — anonymised usage data for website improvement
• Legal authorities — only when required by law, court order or government authority

We use cookies to improve your browsing experience:

• Essential cookies: Required for the site to function (cart, login session)
• Analytics cookies: Google Analytics — help us understand site traffic (anonymised)
• Preference cookies: Remember your size preferences and wishlist

You can disable cookies in your browser settings, though this may affect site functionality. To opt out of Google Analytics, use the Google Analytics Opt-out Browser Add-on.

We take data security seriously:

• All data is transmitted over HTTPS with 256-bit SSL encryption
• Payment processing is handled entirely by Razorpay — PCI-DSS compliant
• We never store full card numbers or CVV codes
• Access to customer data is restricted to authorised staff only

While we take all reasonable precautions, no internet transmission is 100% secure. If you suspect any unauthorised access, contact us immediately.

Under applicable Indian data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate data
• Deletion: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing emails at any time (link in every email)
• Portability: Request your data in a machine-readable format

To exercise any right, WhatsApp or email us at +91 7353580296. We'll respond within 30 days.

Our website may contain links to third-party websites (Google Maps, social media, courier tracking portals). We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before sharing any personal information.

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Significant changes will be communicated via email or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

For any privacy-related questions or to exercise your rights:

• Phone / WhatsApp: +91 7353580296
• WhatsApp: wa.me/917353580296
• Address: No.7, The Cornerstone, Ramanna Layout, Kyalasanahalli, Bangalore - 560077